Shipping Policy

Shipping Policy
Effective Date: 06.05.2024

Thank you for shopping with Gemorybo, operated by Jewelrybox LLC. We are committed to delivering your order quickly, safely, and efficiently. Below you’ll find all the details about how we process and ship your orders.

1. Processing Time

We pride ourselves on fast fulfillment.

All orders are processed and shipped on the same business day, if placed before our daily cutoff time (Monday through Saturday).
Orders placed after the cutoff or on Sundays/holidays will be shipped the next business day.

2. Shipping Methods & Delivery Times

We use reliable shipping carriers to ensure timely and safe delivery.

Standard Shipping (2–4 business days)
Expedited options may be available at checkout (based on your location and cart size)

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number.

3. Shipping Rates

Shipping rates are calculated at checkout based on your order’s weight, shipping method, and delivery address. We occasionally offer free shipping promotions, which will be clearly indicated on the website.

4. Delivery Area

At this time, we ship to the US, CA, UK, IE.
We are working on expanding to international markets in the near future.

5. Incorrect Shipping Information

Please double-check your shipping address before completing your order.

We are not responsible for lost or delayed packages due to incorrect or incomplete addresses provided at checkout.
If you notice an error after placing an order, contact us immediately at [email protected].

6. Lost, Damaged, or Delayed Orders

If your order is delayed, arrives damaged, or appears to be lost in transit:

Contact us within 48 hours of the issue.
We’ll work with the carrier to locate or replace your package as quickly as possible.

We are not liable for delays caused by weather, carrier issues, or other factors beyond our control, but we will do everything we can to assist.

7. Order Tracking

All shipments come with tracking. You’ll receive a tracking number via email once your package is on its way.
You can track your order anytime by clicking the link in the shipping email or contacting us for help.